How to Troubleshoot QuickBooks Error H505?

    • 65 posts
    January 12, 2023 4:35 AM EST

    QuickBooks error code H505 is H series error that can be seen when the user makes an attempt to open a company file that is not present on the system. The user might also come up with an error when the company file needs some additional configuration. This error is related to the hosting settings and can be seen with an error message that states “QuickBooks has faced a problem and needs to close. Sorry for any inconvenience caused”. Tackling this error becomes easy using the below discussed set of steps. Thus, stay hooked to this informational piece of writing or connects with us today!

    What triggers QuickBooks error H505?

    This error can be triggered due to the following factors:

    1. In case of damaged or incorrect .nd file
    2. Or if the QuickBooks services are not initiated
    3. The user might end up in such error, in case of wrong DNS settings
    4. Or incorrect or improper firewall settings
    5. Also, if the software is unable to get the IP address of the host system

    Fix QuickBooks H505 error

    To fix the QuickBooks error code H505, the below methods could work wonders:

    Method 1: Creating a new folder to the company file and discuss it by enabling access to discuss company files

    The user can create a new folder to the company file and discuss it by enabling access can help in fixing the QuickBooks H505. The steps to be followed here are:

    1. The user needs to first create a new folder in the hosting system
    2. And then, share the create folder tab and set windows to get entry to permissions to share company files
    3. And copy the .qbw file into the new folder
    4. Lastly, open the company files in multi user error

    Method 2: Configure firewall ports settings

    1. Under this method, the user needs to first open the run dialog box by pressing windows + r
    2. And then, open the control panel and click on run command
    3. Select system and security option and open windows defender firewall
    4. Also, click on advanced settings
    5. Click on inbound rule and select new rule
    6. Choose port and click on next
    7. Ensure that you have selected the TCP option
    8. Enter the pro for QuickBooks year version and you are good to go

    Rectifying the QuickBooks error code H505 might seem to be a hard nut to crack, until the above stated steps are implemented. Once the steps are followed in a proper manner, the user will surely able to get rid of the issue instantly. Whereas, if for some reason the error continues, we suggest you to connect with our technically sound accounting professionals and ask them to carry out the necessary steps on your behalf. You can make use of our dedicated support line i.e. +1(844)405-0907

    See Also: How to resolve QuickBooks Error Code 12, 0?

    • 493 posts
    January 16, 2023 1:11 AM EST

    Open QuickBooks on any workstations where you see H101, H303, or H505.
    Don't open your company file. Instead, select the File menu and hover over Utilities.
    If you see the Host Multi-User Access option, don’t select it. Move on to the next workstation. This one isn’t causing the problem.
    If Stop Hosting Multi-User Access is an option, select it.
    Repeat these steps on all workstations where you see Error H101, H303, or H505.

    After you check your workstations, move on to your server computer. This is the computer that normally hosts your company files.

    Open QuickBooks on your server computer.
    Open the File menu and hover over Utilities.
    If Host Multi-User Access is an option, select it. If Stop Hosting Multi-User Access is an option, don’t select it.