What types of chat services are commonly used by businesses?

  • May 23, 2024 8:53 AM EDT

    Every business has a unique way of communicating, depending on their needs. Here are some of the most commonly used chat services among businesses:

    • In-app chat (ex: MirrorFly, ApphiTect, etc.)
    • Team collaboration tools (ex: Slack, Microsoft Teams, Google Chat, etc.)
    • Live chat
    • Chatbot
    • Email chat services
    • Social media messaging (ex: Whatsapp, Facebook, etc.)
    • Hybrid chat services