Fix QuickBooks Error H505 When Switching to Multi-User Mode

    • 60 posts
    November 21, 2023 2:57 AM EST

    QuickBooks Error H505 is a common error encountered by users many times. It usually occurs when a user tries to run QuickBooks Desktop in multi-user mode. This error belongs to the H series error which is related to error issues that arise when a user attempts to access a company file, that doesn’t exist on the device or the network he is using. To tackle QuickBooks error code H505 we have brought you this article where we will discuss about this error in detail.

    What is QuickBooks Error Code H505?

    QuickBooks error code H505 appears when a user tries to get company files or data to another computer and that computer does not have the appropriate installation configuration or the computer requires additional installation or configuration. The H line error is related to hosting installation problems. This error code appears on the screen because one or more of the user's computers are set as QuickBooks servers. The following error message may appear on your computer screen when this error occurs:

    Error Code: H505

    Error Description: This company file is on another computer, and QuickBooks needs some help connecting.

    Steps to Fix QuickBooks Error Code H505

    Try the below steps to resolve the QuickBooks Error Code H505:

    Method 1: Run the QuickBooks File Doctor Tool using the Tool Hub program

    Method 2: Create a new folder for the company file and allow access to the company file

    Method 3: Configuring Firewall Port Settings

    Method 4: Change QuickBooks Hosting Settings

    Method 5: Change system firewall settings and create exceptions

    Method 6: Edit hosts file


    Method 7: Run QuickBooks Database Server Manager on the server from the Tool Hub


    Method 8: Follow the steps based on how your company files are stored


    Method 9: Open the network ports that QuickBooks uses to transfer knowledge


    Method 10: Check services on the server


    These steps will definitely help you to overcome this issue. If in case you still find it difficult you can contact our QuickBooks support team for assistance. Our experts will help you to get rid of this issue permanently and make sure you never face this again. You can reach our experts at our helpline number i.e. +1-888-351-0999.