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RIO DE JANEIRO， Feb. 12 (Xinhua) -- Military police officers in Brazil's Espirito Santo state returned to duty after a weeklong strike sparked chaos and caused a wave of homicides.

According to the state's Secretariat of Public Security， some officers have returned to work， but certain police precincts continue to be encircled by families of military police officers. The families stopped policemen from leaving and insisted on improvements in working conditions and wage increases.

On Saturday， Brazil's Defense Minister Raul Jungmann called on the military police ""to go to the streets"" and the wives of the striking officers ""not to lead their partners into a trap，"" referring to the wave of violence sweeping the state.

""There are police who want to work. There are police today being kept in detention. To those， I say that they should go to the streets and fulfill their oaths，"" said Jungmann.

The strike for better pay began on Feb. 4. Families of military police officers have taken the lead in protesting since Brazil's army policy forbids soldiers to participate in any strike or protest.

The police strike over pay during the past week has paralyzed the southeastern state. Since the officers walked off their jobs last Saturday， crime became rampant across the state， with more than 138 homicides registered in the capital Vitoria and its surroundings， and lootings reported by over 300 shops and 170 cars stolen.

The state's chamber of commerce has estimated that the damage due to the looting has risen to at least 300 million reais (96 million U.S. dollars).

With no police patrolling the streets， the federal government has deployed 1，700 troops to the streets to keep order.

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What if you implement customer support software and it doesn’t improve your business? This is actually a common question among business owners. Why do it if there is no guarantee? What you have to realize is that software doesn’t work entirely by itself. It’s a tool to help manage the issues that come up while your customers are trying to enjoy their products and services that you offer to them.

Customer support software does improve business when it’s applied. It improves business both in the short term by avoiding more returns, exchanges, and demands for refunds. It also improves business over the long term because it helps to develop the chronic customer, or repeat buying.

There are some things that the software can do without much input from you or your staff. It can direct customers to the answer they are seeking by establishing a simple but effective self help section. This section permits the consumer to see if they are simply misunderstanding something or are not able to develop the right question to get their problem solved. Once the questions and answers are set up there is little for you or your staff to do other than to use customer feedback to add more detail to this section.

Beyond that you’ve to develop a sense of unity between the software plus the staff, which is a lot less difficult than creating unity between emails from clients as well as the staff. Emails are the 1 factor you would like to be able to get rid of. They eat up time, they’re typically not warranted, and you will find a lot extra efficient strategies of communication between organization and customer.

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