Hotmail was introduced by Sabeer Bhatia and Jack Smith in Mountain View, CA on 4th July 1996. It was acquired by Microsoft in the next year of its foundation and continues to be associated with the same till date. Microsoft after acquiring it re-launched it as MSN Hotmail and later re-launched again as Windows Live Hotmail. As per a 2011 survey Hotmail enjoys 325 million users per month. It replaced its name with Outlook.com in 2013, which includes many features such as SkyDrive, unlimited storage, as well as integration with Calendar and also Skype.

Hotmail is currently one of the leading webmail services hotmail sign in account and is widely popular among users all across the world. It is also popular for its Hotmail Support service among those users who face issues with their email accounts. This assistance is available in the form of text-based modules, and if a user requires help, he just needs to type his problem over there and a number of matching resolutions will be listed in front of him.