At the time of installing QuickBooks desktop edition, the user might end up in the QuickBooks desktop freezing up issue. This issue means that the software hangs and doesn’t close when the user tries to shut it down. It usually generates new offscreen window that runs in the background, and when the user closes the software, the window doesn’t shut down. The user might find this issue to quite annoying to handle, considering which we have come up with this post.

The user can read this post carefully, or you can also get in touch with toll-free QuickBooks customer support number i.e. 1-800-761-1787. Accounting experts and certified ProAdvisor’s will ensure to provide the best possible support services.

What leads to QuickBooks desktop freezing issue?

1. The user might face this issue if the windows operating system is outdated
2. Or if the user account is enabled
3. Another major cause can be if the file doesn’t allow the user to operate the windows for some reason
4. Moreover, any damaged program files or QuickBooks desktop installation
5. If the application is running in the background the user might end up in this issue
6. Or in case the user is having damaged windows operating system or missing QBWUSER.INI file

Fix QuickBooks Desktop Freezing Up Error

Follow the below given steps to unfreeze the QuickBooks desktop:

Step 1: Perform a clean installation of QuickBooks desktop

The user can use the QuickBooks clean install tool, to fix the issue. The steps involved in this process are:

1. The user needs to download the QuickBooks tool hub
2. And then save it somewhere
3. After that, double click the exe to run the program on the system

1. Also, follow onscreen instructions to install the tool
2. Once done with that, the user needs to open it
3. And also move to the installation issues tab, and select clean install tool

1. Now, save it
2. And open the exe file
3. Also, click on the license agreement
4. Select the QB version and hit continue

• Now, end the process by clicking on OK tab and install the default directory when prompted

Step 2: Close QBW32.exe Process

1. The first step is to make a right-click on Windows taskbar and then choose Start Task Manager.
2. Now, click on the Processes

1. In order to filter it alphabetically, click on Image Name.
2. Next, you have to find and choose EXE.
3. Finally, click on the End Process

Conclusion!

Towards the end, we believe that the information shared here might help in fixing the QuickBooks desktop freezes up error.

However, if you are unable to fix the issue, or in case of any query, feel free to call at our toll-free customer support number i.e. 1-800-761-1787. QuickBooks error support team of professionals and certified ProAdvisors will ensure to provide the best possible support services.

Source: https://irakyat.my/forums/topic/30973/fix-quick-books-desktop-freezes-when-opening-can-t-move-or-close/view/post_id/43638