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How can I speak to person on American Airlines?

  • American Airlines is the world’s largest airline based in the United States. The airline operates flights to over 350 destinations in 48 countries and is known for the premium services it provides on board, along with excellent customer service before and after the flight.  If you are someone traveling with them and need to contact them, you must be thinking, how do I get a human at American Airlines? Well, you do not need to worry, as American Airlines provides multiple ways to contact for their passengers who need assistance.

    Guidelines to know how do I talk to a real person on American Airlines

    Speak with an agent over the phone:

    American Airlines, with the help of very polite staff members who are quick to answer the phones, provides their customer services via phone calls. Many passengers prefer calling the airline because they get assistance 24/7 and provide an instant solution. To speak with an agent, you may call the American Airlines phone number at XYZ and follow the steps given below to connect your call.

    • Please make sure you are dialing the correct phone number mentioned above.
    • Listen to the automated IVR and follow the instructions by pressing the correct keys as instructed.
    • Your call might get a hold-up time; please wait while your call gets through.
    • Once you are past the waiting time, speak with an agent about your queries/issues.
    • Once you are past the waiting time, speak with an agent about your queries/issues.

    Chat live with a virtual assistant:

    There are many options to contact American Airlines, including the live chat option with a virtual assistant from the help desk. Live chat is the best option for contact with relatively less or no wait time for a reply. The steps to find the live chat option are mentioned below.

    • Visit American Airlines' official website on your web browser.
    • On the home page, look out for ‘Contact us’ and click on that.
    • The page will redirect you to where you will find a small chat icon on the bottom right corner of the screen.
    • Click on that icon and start typing your queries/issues in the chat box.

    Submit the email form:

    At American Airlines, there is no option to send an email, but passengers can contact them via submitting an email form. There is an option to submit the form and get a reply back within 48 hours from an agent with a solution. So this way will help a traveler to overcome stuck issue of how do I talk to a real person on American Airlines? The steps to find the email form are as follows.

    • Open American Airlines’ contact support page on the official website.
    • On the contact page, scroll and look for ‘Email us’ and click on that.
    • A form will open up where you can fill in all your details and attach the required documents.
    • Submit the form to and wait for a reply. 

    Connect on social media :

    Social media connects millions of users from different places and is an excellent source to connect. American Airlines has its social media channel on Facebook and Twitter.

    You may connect with them and message them directly to get in touch about your queries/issues related to your travel. You can also avail many offers and discounts mentioned on social media. The estimated wait time for a reply is 30 minutes.

    What queries does American Airlines solve?

    American Airlines assists their passengers with any of their queries or inconveniences. Some of the basic queries asked by the passengers are.

    • Want to travel with their pets
    • Lost/damaged or still have not received their bags
    • Book a new reservation
    • Cancel or change the existing reservation
    • Manage the booking
    • Credit card related queries

    Customer satisfaction is the top priority at American Airlines. The airline with the help of their staff members who are very knowledgeable and accommodating, will assist you gladly at any time of the day. With the help of the information mentioned above you will be able to get in touch with American Airlines customer services. Passengers can also provide feedback based on their travel experience. For more information, please visit the official website.