Top 10 Common ADA Compliance Mistakes Websites Make (and How to

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    With the increasing emphasis on digital inclusivity, ADA website accessibility is no longer optional—it’s a necessity. The Americans with Disabilities Act (ADA) requires businesses and organizations to ensure their websites are accessible to all users, including those with disabilities. Failing to meet these standards can lead to lawsuits, lost customers, and reputational damage. Yet, many websites still make common ADA website accessibility compliance mistakes. Below are the top 10 errors and how to fix them.

    1. Missing or Inadequate Alt Text for Images

    The Mistake

    Many ADA non-compliant websites fail to provide alternative text (alt text) for images, making it difficult for visually impaired users who rely on screen readers to understand the content.

    The Fix

    Ensure all images have descriptive alt text that accurately represents the image’s content and function. For decorative images, use empty alt attributes (alt="") to allow screen readers to skip them.

    2. Lack of Keyboard Navigation

    The Mistake

    Users with mobility impairments often rely on keyboards rather than a mouse. Many websites fail to support full keyboard navigation, making them ADA web compliance violators.

    The Fix

    Test website navigation using only the keyboard (Tab, Shift+Tab, Enter, and Arrow keys). Ensure users can access menus, buttons, and forms without needing a mouse.

    3. Poor Color Contrast

    The Mistake

    Low contrast between text and background makes it difficult for visually impaired users to read content.

    The Fix

    Follow WCAG guidelines by ensuring a contrast ratio of at least 4.5:1 for normal text and 3:1 for larger text. Tools like the WebAIM Contrast Checker can help.

    4. Unlabeled Form Fields

    The Mistake

    Many online forms lack proper labeling, making it hard for screen readers to identify input fields.

    The Fix

    Use descriptive labels and associate them with input fields using the <label> HTML tag. Avoid using placeholder text as the sole method of providing instructions.

    5. Lack of Video Captions and Transcripts

    The Mistake

    Videos without captions or transcripts exclude users who are deaf or hard of hearing.

    The Fix

    Add closed captions to videos and provide transcripts. Platforms like YouTube offer automatic captions, but manual corrections ensure accuracy.

    6. Non-Descriptive Links

    The Mistake

    Generic link text such as "Click here" or "Read more" does not provide context to users with screen readers.

    The Fix

    Use descriptive anchor text that informs users about the link’s destination, e.g., "Download the ADA Compliance Guide."

    7. Auto-Playing Media Without Controls

    The Mistake

    Audio or video that auto-plays without a way to pause, stop, or adjust volume can disrupt users with disabilities.

    The Fix

    Provide user controls for media playback. Avoid auto-playing audio unless necessary.

    8. Inaccessible PDFs and Documents

    The Mistake

    Many websites provide PDFs or other documents that are not formatted for screen readers, making them inaccessible.

    The Fix

    Use accessible document formats by tagging headings, adding alt text to images, and ensuring text is selectable. Convert important PDFs into accessible HTML pages.

    9. No ARIA (Accessible Rich Internet Applications) Implementation

    The Mistake

    Dynamic elements like pop-ups, modals, and dropdowns often lack ARIA attributes, preventing screen readers from interpreting them correctly.

    The Fix

    Use ARIA roles and attributes to define interactive elements properly. For example, use aria-label for buttons and role="alert" for notifications.

    10. No ADA Compliance Testing

    The Mistake

    Many businesses assume their website is accessible without conducting actual testing.

    The Fix

    Regularly test your website using accessibility tools such as WAVE, Axe, or Google Lighthouse. Conduct user testing with individuals who have disabilities for real-world feedback.

    Conclusion

    Ensuring ADA website accessibility is not just about avoiding legal trouble—it’s about providing an inclusive experience for all users. By addressing these common mistakes, businesses can enhance their website’s usability, improve SEO, and reach a broader audience. Neglecting accessibility can lead to potential lawsuits, harming a company’s reputation and finances. If you suspect your website falls into the category of ADA non-compliant websites, take action now to make the necessary adjustments. Beyond website accessibility, digital security is another crucial concern. Businesses handling sensitive information should also consider consulting an identity theft lawyer to protect customer data and mitigate risks. Prioritizing both accessibility and cybersecurity ensures a safe and inclusive online experience for all users.