Roku Ultra & the Troubleshooting Steps to Solve the Roku Setup

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    The following is the article on Roku Ultra and the troubleshooting steps to solve the Roku setup problems using roku.com/link. Do have a read..!!

    INTRODUCTION TO ROKU ULTRA

    • Roku Ultra comes with a powerful quad-core processor.
    • Along with the device, you will get an enhanced voice remote.
    • Via the Roku Ultra streaming player, you can stream live news, sports, music, etc.
    • The player includes a premium JBL headphones thus supports private listening.
    • In addition, the device has USB, microSD and Ethernet ports.

    SOME OF THE COMMON ROKU PROBLEMS

    There are chances of getting issues with your Roku streaming player. Some of the common problems that can occur in the Roku streaming player are as follows :

    • Issues related to the Roku remote
    • No audio heard while watching videos
    • The flashing of red LED light on Roku Express and Express +.

    STEPS TO TROUBLESHOOT THE PROBLEMS RELATED TO ROKU

    To start with, the troubleshooting steps for the Roku remote not working properly, check :

    • Whether the batteries are dead.
    • If the batteries are dead then replace them with a new pair of batteries
    • In addition, try repairing the remote once again.

    Secondly, if you are facing the audio of the content not heard issue while watching videos then try :

    • Checking whether the settings you enabled as default is correct or not.
    • To solve this issue, visit settings and then choose audio.
    • On the other hand, if you are using an S/PDIF cable then set the audio mode to Dolby Digital.

    The red LED light flashing on your Roku player indicates that the device is not getting enough power from the power outlet.

    • Check whether the power cord that you are using to connect the device is in proper condition.
    • Use only the power cord and the adapter that comes along with the device. 

    For further assistance on the troubleshooting steps to solve the Roku setup problems using www.roku.com/link, call our customer support team +1-888-298-2680