QuickBooks error 6000 77 usually appears when the user tries to open the company file in QuickBooks Desktop. The error shows up on the screen with a message, “We’re sorry. QuickBooks encountered a problem.” QuickBooks rebuild error 6000 77 mainly occurs when the company file folder is damaged, or the user does not have enough permissions to access it. This blog will brief you on QuickBooks company file error 6000 77, its causes and solutions, so read the entire blog.
If you are dealing with QuickBooks error 6000 77 and want an instant solution to fix it, then dial our toll-free number 1-(800)-579-9430 and consult the certified QuickBooks expert’s team.
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What causes QuickBooks error 6000 77?
There are several reasons behind the error. Have a look at some of them listed below:
- QuickBooks configuration files are damaged or corrupted.
- The company file is moved to another location.
- The firewall and security settings are incorrect.
Now, move on to the troubleshooting steps given in the blog.
Most Preferred Solutions for QuickBooks error 6000 77
Given below are the most effective troubleshooting solutions to fix the error:
Solution 1. Try to use UNC path instead of mapped drive
- Right-click the QuickBooks desktop icon, hold the Ctrl key and choose Run as Administrator.
- Hold the Ctrl key until the No Company Open window.
- Go to the File menu.
- Select Open or Restore Company, then Open a company file, then Next.
- Choose Network.
- Navigate to the location of your company file.
- If you can’t find the company file, you need to set folder permissions.
- Choose the company file and click Open.
If you still get the error, proceed to the next method.
Solution 2. Run File Doctor from QuickBooks Tool Hub
To run the File Doctor, you need to download and install QuickBooks Tool Hub on your workstation. The steps given below will help you do so:
- Close the QuickBooks desktop application.
- Download the latest version of the QuickBooks Tool Hub.
- Move to Downloads and open theQuickBooksToolHub.exe file you downloaded.
- Follow the on-screen steps to install the application and agree to the terms and conditions.
- When the install completes, the QuickBooks Tool Hub icon will appear on the desktop.
- Double-click on the QuickBooks Tool Hub icon to open it.
- Within the tool hub, choose Company File Issues.
- Click Run QuickBooks File Doctor.
- From the drop-down menu, choose the company file.
- Mark the middle Check your File option.
- Click Continue and then Next.
- Enter the login details.
- Let the tool run to scan the file.
This brings us to the end of this blog. We hope you find it informative and helpful in resolving QuickBooks error 6000 77. Contact the QuickBooks support team by calling us on our helpline number 1-(800)-579-9430 for any further issues or troubleshooting related information.