Sometimes being a taxi driver may not be easy; you work long hours, you may have to work at night, you may encounter rude customers and unfortunately, you may be involved in an accident. Even if you try to do all your duties properly, there is always something that will disappoint your customers. It might get difficult to provide the service your customer is expecting from you.
So in this article, listed below are the advice from fantastic taxi drivers from across the world on how to be a successful taxi driver. So if you are new to the Gorakhpur taxi service, this article is for you.
Tips for new taxi drivers
Tips for handling customers
• Don't be put off by a minority of ill-mannered individuals. Most are decent individuals to befriend.
• Always be professional and courteous. A lot of things can happen in your taxi, if you ever get into a bad situation, try to calm the situation down. If you feel nervous about picking someone up, trust your gut because it's always right and call it off. Put your safety first.
• Try to disagree with people's opinions, go along with them and avoid conflicts; whether you agree or not.
• Know where you are going and deal with your passengers. Everyone is different, some like to talk and some don't. You have to figure it out in the first seconds they get into your car, it makes a difference
• Customer service at its best: give your customers refreshments, ask them if the temperature is ok, open and close their doors, ask if their legroom is ok, be funny, be happy, and go the extra mile in addition! Don't argue with your customers (the customer is always right), be polite, and dress smart.
Advice on work-life balance
• Expect to work long hours but don't overwork yourself, still make personal time for your friends and family
• Don't work too many hours. Set a weekly goal and work the hours. Also, make sure you exercise or walk every day
• It is quite a stressful job. For your safety, put a dashcam in your vehicle. Do not do more than 7-hour shifts, it is very important because you are responsible for the lives around you
• Avoid working at night if possible. Be polite and know your area, go home when you feel tired and drink plenty of water.
Tips on the go
• Remain professional, discreet and enjoy the trip
• Be honest and reliable, repeat business is the best
• It's all about customer service, repeat customers are important
• Drive carefully on the road, do not use your phone while driving, and avoid aggressive passengers if possible
• Know your area and always plan your route in advance before you set out. Check and recheck the target. Once you've done that, relax and talk to your passenger.
• Get internal CCTV and insurance-approved dashcams for the front and rear of your cabin. After 11 pm, your passengers should pay first
• You will need to be patient, honest, have extensive knowledge of the city/area, be friendly to people, and not lose your temper under any circumstances as all this will make your job difficult driving a taxi in Gorakhpur.
Conclusion
Being a taxi driver is not easy, especially when you are new to taxi driving. Sometimes it gets difficult to find the best route, please your customers, or maintain a work-life balance. But don’t give up just yet, as this job is for patient and ambitious people. Don’t give up just yet as the first month is always hard to complete!