Chanced upon QuickBooks multi user mode not working issue? Well, need to panic, as we have got you covered. Multi user mode is a compelling feature offered by QuickBooks, that permits more than one user to work on the same company file at the same time. However, at times one might face QuickBooks multi user mode not working issue, due to a handful of factors. You can experience such an error when tried to launch a company file that is stored on a server. If you are a victim of similar issue, then this segment is going to help you a lot. Connecting with our tech personnel can be another good option, in order to successfully chuck off this error.

What drags you to QuickBooks multi user mode not working issue?

Sometimes a few basic factors can drag you in such an error. Here is a list of those factors:

• If the QuickBooksDBXX services aren’t started
• Another reason can be if the database server manager doesn’t have the rights to open the company file
• You can land into same issue if the system firewall or antivirus software obstruct the communication between the user computers
• Or if the hosting settings aren’t configured in a proper manner

See also: fix QuickBooks Unrecoverable error

Methods to fix multi user not working error

You can try performing the below set of steps to fix QuickBooks multi user mode not working issue:

Method 1: Changing the name of QBW.TLG and QBW.ND files

• Herein, you are supposed to open QuickBooks company file
• Press F2 key
• The product information window might appear on the screen, where you can see the location of the company file
• Moreover, the TLG and QBW.ND files can be located therein only
• Right click the files
• And change the names by adding OLD at the end
• Initially, you need to use the notepad on the system having the issue, access the windows hosts file
• You now have to navigate to C:\Windows\System32\Drivers\ETC
• Later on, open notepad as admin, if asked to
• Type in Server’s IP address
• Use the tab key and type in the server name
• Click on the save tab
• End the task by hitting exit

 

Method 2: Adding the server to windows host file

Summarizing this segment, we believe that one might be able to successfully shun off the QuickBooks multi user mode not working issue. Whereas, if the error appeared again, then in that scenario, you are left with no option other than contacting a team of personnel using our dedicated helpline i.e., + 1(844)405-0907, and ask the experts to perform necessary steps for eliminating the error permanently.

 

You may also read: QuickBooks Unable to Create PDF Issue

This post was edited by Ben Mark at September 29, 2022 5:52 AM EDT

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QuickBooks may not be installed on the server. The hosting settings may not be configured properly. The antivirus or the firewall may not be allowing communication between user computers. QuickBooks company file is not accessible by the database server.

Greetings,
Peter