April 12, 2023 1:43 AM EDT
QuickBooks is a well-known accounting software used by millions of small and medium-sized businesses worldwide. However, despite its popularity and usefulness, users may encounter errors that can be frustrating and time-consuming to fix. One such error is the QuickBooks Error 3371, Status Code 11118, which occurs when QuickBooks is unable to load the license data. In this article, we will discuss what causes this error and how to fix it.
- Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files
- Could not initialize license properties. QuickBooks could not load the license data. This may be caused by missing or damaged files.
- Could not initialize license properties. QuickBooks could not load the license data. This may be caused by missing or damaged files.
Causes of QuickBooks Error 3371, Status Code 11118
There can be several reasons why QuickBooks Error 3371 occurs. Here are some of the most common causes:
- Corrupted or missing QuickBooks file components: The error can occur if some important QuickBooks file components are missing or corrupted.
- Outdated Windows operating system: QuickBooks Error 3371 can also occur if the Windows operating system is outdated and needs to be updated.
- Third-party antivirus software: Some third-party antivirus software can interfere with QuickBooks and prevent it from loading the license data, causing the error.
- Damaged or outdated Microsoft .NET Framework: QuickBooks requires Microsoft .NET Framework to function properly. If the framework is damaged or outdated, it can cause the error.
- Hardware changes: If you make significant hardware changes to your computer, such as upgrading the hard drive or motherboard, it can cause QuickBooks Error 3371.
Fixes for QuickBooks Error 3371, Status Code 11118
Now that we know what causes the error, let's discuss how to fix it. Here are some solutions to try:
Solution 1: Install the latest Windows updates
One of the main causes of QuickBooks Error 3371 is an outdated Windows operating system. Installing the latest updates for your Windows operating system can help fix the error. Here's how:
- Press the Windows key + I to open the Settings app.
- Click on Update & Security.
- Click on Windows Update.
- Click on Check for updates.
- Install any available updates.
- Restart your computer.
Solution 2: Rename the EntitlementDataStore.ecml file
Another solution to fix QuickBooks Error 3371 is to rename the EntitlementDataStore.ecml file. This file contains the license information for QuickBooks, and renaming it can help fix the error. Here's how:
- Close QuickBooks.
- Press the Windows key + R to open the Run dialog box.
- Type in C:\ProgramData\Intuit\Entitlement Client\v8 (or the appropriate folder for your version of QuickBooks).
- Press Enter.
- Right-click on the EntitlementDataStore.ecml file and select Rename.
- Add .old to the end of the file name (e.g. EntitlementDataStore.ecml.old).
- Close the window.
- Open QuickBooks and try to activate it again.
Solution 3: Repair or reinstall Microsoft .NET Framework
If the Microsoft .NET Framework is damaged or outdated, it can cause QuickBooks Error 3371. Repairing or reinstalling the framework can help fix the error. Here's how:
- Press the Windows key + R to open the Run dialog box.
- Type in appwiz.cpl and press Enter.
- Click on Microsoft .NET Framework.
- Click on Change.
- Select Repair and click on Next.
- Follow the on-screen instructions to repair the framework.
- If repairing doesn't fix the error, uninstall the framework and then reinstall it.
Solution 4: Uninstall and reinstall QuickBooks
If none of the above solutions work, you may need to uninstall and reinstall QuickBooks. This will ensure that all the necessary files and components
Solution 5: Update QuickBooks Desktop
QuickBooks automatically downloads and installs the latest updates when they're available. You can also run the Update QuickBooks Desktop manually yourself. If you need to upgrade QuickBooks Pro, Premier, or Enterprise, we’ll show you how.