If Outlook is showing as "Working Offline" even though you are connected to the internet, there may be several reasons for this issue. Here are some steps you can take to troubleshoot the problem:
1. Check your internet connection: Ensure that your internet connection is stable and active. You can try resetting your modem and router or contact your internet service provider for assistance.
2. Disable "Work Offline" mode: Click on the "Send/Receive" tab and ensure that the "Work Offline" button is not active. If it is, click on it to disable the mode.
3. Check your email account settings: Ensure that your email account is set up correctly and that the incoming and outgoing server settings are correct. You can do this by navigating to the "File" tab in Outlook and selecting "Account Settings."
4. Check for updates: Ensure that you have the latest updates installed for Outlook. Go to the "File" tab and select "Office Account." Then, click on "Update Options" and select "Update Now."
5. Disable add-ins: Sometimes, third-party add-ins can cause issues with Outlook. Try disabling any add-ins you may have installed and restart Outlook.
6. Create a new Outlook profile: If none of the above steps work, try creating a new Outlook profile. Go to the "Control Panel" and select "Mail." Then, click on "Show Profiles" and create a new profile.
In conclusion, there are several steps you can take to troubleshoot the "Outlook Working Offline" issue and get back online.