At this place, we shared all the basic and advanced steps to fix the canon printer offline issue. Anyone can fix their printer with these steps. All the steps and techniques are simple. After following the above steps still you facing issues like “why my canon printer says offline” you can contact us at any time. Our expert technicians are available 24*7 for your help.
Solution 1: Restart Printer Spooler service
1) Enter service in the search box from Start menu. Then Click Services (Desktop app) from the result.
2) Right-click on Print Spooler. Then click Restart. Note: If Restart option grayed out, click Start instead.
3) Right-click on Print Spooler again and this time choose Properties. Then set its Startup type to be Automatic. Click OK to save your settings.
4) Restart your PC and try to print your file to see if your printer works.
Solution 2: Disable Use Printer Offline feature
1) Enter control panel in the search box from Start. Then click Control Panel (Desktop app) from the result.
2) Click Hardware and Sound > Devices and Printers.
3) Find and right-click on your Canon printer under Printers catalog. Then choose See what’s printing.
4) Click Printer to see if Use Printer Offline is unchecked. If it’s checked on with √ mark, click it to uncheck.
5) Click Printer again and this time click Cancel All Documents.
6) Print your file to see if your Canon printer works.
Solution 3: Reinstall your Canon printer driver
One of the main causes of the Canon printer offline error is that you’re using a faulty or outdated printer driver. To fix the problem, you need to reinstall your printer driver.
1) On your keyboard, press Windows key + R key together to open a Run box. Then type devmgmt.msc in the box and click OK.
2) Find your Canon printer driver under Print queues. Then right-click on it to choose Uninstall device.
3) Go to the Canon Support page to download the latest driver for your printer model, and follow the on-screen instructions to install the file.
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Peter