July 18, 2023 8:56 AM EDT
Error H303 can happen when you're trying to find company files on your system. It means you need to change some settings to make things work. It can be annoying for the person using the computer. In this article, we'll explain what it is, why it happens, and give easy solutions.
What does QuickBooks Error code H303 means?
Some errors in QuickBooks are called H series issues. One of these issues is QuickBooks Error Code H303. It happens because some settings for using multiple computers with QuickBooks got mixed up.

When you see this error, it means QuickBooks can't find the file for the company on the computer you're using and needs help connecting. You might see this error when the company file is not on the same computer as the server or when something is stopping QuickBooks from accessing the file.
Signs and Symptoms of QuickBooks Error H303
Here are some common reasons why you might see QuickBooks Error H303.
- If you haven't set up the right settings for QuickBooks to work with multiple computers properly.
- Two important files that QuickBooks needs to work with, the Network Data (.ND) file and the Transaction Log (.TLG) file, might be damaged or not working properly.
- Sometimes, QuickBooks may not be able to connect to the computer that's acting as the server because it can't find the server's IP address.
- Problems with the QuickBooks Database Server Manager
- Issues with the QBCF Services, or a system firewall that's causing trouble.
- If the connection between the server and the workstations could be broken
Latest Methods to Rectify the QuickBooks Desktop Error H303
Here are some troubleshooting steps you can follow to resolve QuickBooks Error H303:
Method 1: Use QuickBooks database server manager using tools hub program
- First, make sure QuickBooks is fully closed before installing the QuickBooks Tool Hub.
- Then, run the QuickBooksToolsHub.exe file and follow the directions on the screen to install it.
- Double-click the QuickBooks Tools Hub icon on your screen after it's been set up. If it's not on your Desktop, you can use the Windows Start button to look for it.

- Next, start the server's QuickBooks Database Server Manager.
- Then, proceed by choosing Network Issues from the menu that shows up on the QuickBooks Tools Hub

- After that, choose QuickBooks Database Server Manager.
- Then, click on the Start Scan button to let the QuickBooks Database Server Manager fix any firewall permission problems instantly.

- Click Close when the scan is done.
- Lastly, open QuickBooks on each computer to see if the Error code H303 is fixed.
- If the problem still hasn't been fixed, choose Switch to Multi-user Mode from the File menu.

Method 2: Using QuickBooks File Doctor
To use QuickBooks File Doctor to fix the error, follow these steps carefully:
- Firstly, open the Tools Hub and select Company File Issues.

- Then, run File Doctor by clicking on the Run button.
- Then, proceed by choosing your company file from the drop-down menu. You can use either the browse or search feature to locate the file.
- After that, select "Check your file" (this is the middle option).
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- Then, you can click on "Proceed".
- Finally, proceed by entering your QuickBooks admin password when prompted and select "Next" to complete the process.

Method 4: Adding Services to the Windows Admin group on your server
- Firstly, proceed by right-clicking the folder on your server containing the company file
- Then, choose "Properties" and then click on "Edit" under the Security tab.
- After that, click on "Allow" to give QBDataServiceUserXX Full Control access.
- Once you've made the changes, click "OK".
To avoid any further issues, you will need to set the Windows access privileges to share company files. Here's what you need to do:
- Firstly, click on File Explorer by pressing Windows + E on your keyboard.
- Then, simply right-click on the Company File folder and select "Properties," then choose "Sharing" from the menu.
- After that, click on "Share Add" and set the access level to Full Control for the QBDataServiceUserXX corresponding to your QuickBooks version.

- At last, choose "Share" to complete the process.
Summing Up!
We hope that one of the methods outlined above has resolved the QuickBooks Error H303 for you. However, with so many methods available, it's possible that you may have found the process confusing or overwhelming. If this is the case, we recommend contacting the QuickBooks desktop error support team at 1-800-615-2347 for further assistance.
You may also see: How to Resolve QuickBooks Error code 377