August 18, 2023 6:59 AM EDT
QuickBooks, with over 80% of the market share in the United States, is the most popular accounting software in the market for businesses and accounting professionals. The software has attained the current efficiency and productivity after years of rigorous improvements and emerged as a global leader among all the accounting and bookkeeping software.
However, like any other software, QuickBooks too receives errors and glitches every now and then. One critical error that we will be discussing in this post is QuickBooks error 3371 status code 11118. While opening QuickBooks, you may come across the symptoms which indicate the emergence of this error code or receive a specific error message. So, dive in and learn all the probable causes and solutions of QuickBooks error message 3371.
You might get the following error message on your desktop screen:

Understand the Cause of the QuickBooks Error Message 3371
There are majorly two causes of QuickBooks error code 3371:
- Missing or damaged files, particularly the EntitlementDataStore.ecml file.
- An outdated Windows operating system can also contribute to this error.
Steps to Fix QuickBooks Error code 3371 Status Code 11118
Checkout the following DIY steps in order to rectify the Error 3371 in QuickBooks Desktop:
Step 1: Update Windows Operating System
Updating Windows operating system can fix QuickBooks error code 3371. And by keeping your Windows updated can keep this error and many others at the bay:
- Initially, go to the Start menu.
- After that hit a click on Settings.
- Then click on Update & Security option and then Check for Updates.

- Install any available updates to ensure your Windows operating system is up to date.
Step 2: Rename the Entitlement File
Perform the following steps to fix the issue with the EntitlementDataStore.ecml file:
- Firstly, close your QuickBooks desktop.
- After that press Windows and R keys on the keyboard to open the Run command.
- Also type "%ProgramData%" in the box and hit Enter key.
- Navigate to Intuit, followed by Entitlement Client, and then v8.
- Right-click on the EntitlementDataStore.ecml file and tap on Rename.

- Next, add ".old" after the file name to rename it.
- Open QuickBooks software and attempt to activate it again.
See Also: Guide to resolve the QuickBooks Payroll error code PS077
Step 3: Reinstall QuickBooks
If none of the above steps the issue, you can reinstall QuickBooks as your next troubleshooting step:
- Uninstall QuickBooks from your computer.
- Download the most recent version of QuickBooks accounting software from the official Intuit website.
- Install QuickBooks desktop.
- Follow the prompts to activate it using your license and product information.
Step 4: Repair Microsoft .NET Framework:
- QuickBooks requires Microsoft .NET Framework to function properly.
- If the .NET Framework is damaged or corrupted, it can cause QuickBooks Error Code 3371.
- To repair the .NET Framework, follow these steps:
o Go to the Control Panel from the Windows Start menu.
o Click on Programs and Features.
o Find Microsoft .NET Framework and right-click on it.
o Select Repair and follow the prompts on the screen.
Step 5: Delete the ECML file and re-enter the license information
- Close QuickBooks.
- Press Windows and R keys to open the Run command.
- Type "%ProgramData%" and press Enter.
- Go to Intuit > Entitlement Client > v8.
- Delete the EntitlementDataStore.ecml file.

- Open QuickBooks and re-enter your license information.
Step 6: Run Quick Fix My Program:
- Quick Fix My Program is a tool Intuit provides to fix common QuickBooks errors.
- To run Quick Fix My Program, follow these steps:

- Go to Intuit’s official website and download and install QuickBooks Tool Hub.
- Open QuickBooks Tool Hub.
- Go to the Program Problems tab and click on Quick Fix My Program.
- Follow the on-screen instructions.
Summing Up!
We have included all the effective and proven troubleshooting steps to help you fix QuickBooks Error Code 3371 Status Code 11118 and hope you find this article helpful.
If the issue persists after performing all the steps, you can contact a specialist. You can also call us at 1-800-615-2347 and speak to certified QuickBooks desktop error support experts available for quick and precise solutions.
You may also see: Troubleshooting Methods For Error Code PS058 in QuickBooks