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How to Troubleshoot QuickBooks Error Code 6000 and 301?

  • Andrew Walker
    • 57 posts
    October 23, 2023 8:06 AM EDT

    In QuickBooks Desktop, the occurrence of errors is very common. However, they can be resolved easily by following the correct steps. The error that we are going to talk about in today’s is QuickBooks error code 6000 and 301.

    Methods to Resolve QuickBooks error code 6000 and 301

    Method 1: Disable the encryption software

    Method 2: Download and run the QuickBooks File Doctor

    Method 3: Reboot your system

    Method 4: Update QuickBooks software

    Method 5: Change the filenames of QuickBooks ‘.ND’ files

    Method 6: Repair the QuickBooks desktop software

    Method 7: Copy the Company file to the Desktop

  • Peter Groft
    • 676 posts
    October 30, 2023 9:11 AM EDT

    1. Verify Network Connectivity:
    Ensure that all computers on the network have stable and proper network connectivity. If your company file is stored on a server, make sure that the server is accessible and not undergoing maintenance.

    2. Use the QuickBooks File Doctor:
    QuickBooks provides the QuickBooks File Doctor tool, which can diagnose and resolve common company file issues. Download and run this tool to check for errors and apply fixes if necessary.

    3. Rename the .ND and .TLG Files:
    .ND (Network Data) and .TLG (Transaction Log) files are important for QuickBooks to access company files. Renaming these files can sometimes resolve the error. Locate the files with the same name as your company file but with .ND and .TLG extensions and add "OLD" to the end of the file name.

    4. Check for Hosting:
    Ensure that the hosting setting is correctly configured. In a multi-user environment, only the host computer should have hosting enabled. To check this, go to the File menu, select "Utilities," and ensure that "Stop Hosting Multi-User Access" is an option. If it says "Host Multi-User Access," click that option.

    5. Move the Company File:
    Copy the company file from the server to a local directory and then open it. If it opens without an error, this might indicate an issue with network connectivity or the location of the company file.

    6. Use the Auto Data Recovery Tool:
    QuickBooks includes an Auto Data Recovery feature that can help recover lost or damaged data. Try using this tool to recover your data.

    Greetings,
    Peter