Keep sight of those principles, such as honesty, that you hold dear. Make decisions based on what feels right to you. If you're going to feel bad or upset about a decision, don't make it. While others may sink to lower levels than you, you don't have to... moreKeep sight of those principles, such as honesty, that you hold dear. Make decisions based on what feels right to you. If you're going to feel bad or upset about a decision, don't make it. While others may sink to lower levels than you, you don't have to follow their lead.
Customer Service Training
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Watch out for project creep. This can happen when your project's scope isn't clearly defined. If you have control over the project, resist the temptation to add more project objectives as time goes on. If you are receiving external pressure to expand your project, resist it with all your might. Your subordinates will thank you.
Consider holding monthly contests among your employees. These contests can be based on the most sales, the best customer service or a variety of things. The prizes for the contests can be something as simple as a preferred parking place or as extravagant as an additional paid day off.
Learn to delegate nonessential tasks to your employees. Delegation allows you to focus... less