Hello,
To add a music service, follow the steps below for the device you are using:
On iOS or Android:
On Mac or PC:
Thanks.
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Check that your WiFi is enabled and connected
Go to the WiFi settings on your computer, phone, or tablet, and confirm it is connected to your home WiFi network. This is NOT within the Sonos app, but the settings of the device you are using.
Make sure you're within range of your router
If you're too far from your router you may not be able to get a WiFi signal.
Confirm that you're connected to the right WiFi network
Even if you're in your home, your phone, tablet or computer might have automatically connected to a network other than your home WiFi. Take a moment to check you're not connected to a guest or public network, like "Xfinitywifi" or "Netgear-Guest."
When two or more rooms are grouped together, dragging the volume slider left or right will automatically adjust the volume of all speakers in that group.
If you would like to adjust the volume on a particular speaker in the group, tap the volume slider once to view the volume of each individual speaker. Find the name of the speaker you’d like to adjust the volume for and drag the slider left or right to adjust its volume.
When a speaker is part of a group, tapping the physical volume buttons on the speaker will only adjust the volume of that particular speaker, not the entire group.