Recent Entries

  • I wonder why do procurement departments still exist today?

    I wonder why do procurement departments still exist today ?By: Osama El-KadiI am amazed that it is taking such a long a time for procurement departments of indirect goods and services to perish and be replaced by a function called "commercial". It seems that some of the good old procurement and busi...
  • Advice For Would Be Whistleblowers

    Advice For Would Be WhistleblowersBy: Darcy O'NeilThey say no good deed goes unpunished and sadly that is the truth in the world of the whistleblower. The theory on 'whistle blowing'  is that the individual is helping the community, and following their ethics, by reporting the offending person ...
  • 32 Words That Can Change Your Life

    32 Words That Can Change Your LifeBy: Carina MacInnesWe all have ways of testing opportunities that enter our lives.  Some of us just dive right in based on feeling, others walk straight into what they know is right by a gut feeling or intuition.  And if it's not gut feelings or emotions t...
  • Ethical Aspects of 6 Sigma Methodology

    Ethical Aspects of 6 Sigma MethodologyBy: Sean PriestleyThe entire concept of 6-σ (Six Sigma) is based on satisfying customers. Although the methodology is said to have been first proposed by Bill Smith of Motorola company (Wiki, 2006), statisticians have been aware of this concept long ago. S...
  • Customer Service Leads to Customer Loyalty

    Customer Service Leads to Customer LoyaltyBy: Jay ConnersCustomer Service Leads to Customer LoyaltyAll customers want and expect superior customer service, and it is all too important that we give it to them. Otherwise, our competition will.Your customer doesn't want to be treated like another stati...