April 8, 2019 6:12 AM EDT
Did you witness the error message – Could not connect to update site: Proxy name could not be resolved ‘HTTP’? This is the TurboTax error code 42015 which arises at the time of updating TurboTax.
And when the proxy server is invalid or when the TurboTax software is unable to connect by using a proxy server. The steps which must be followed by you to resolve this error are:
- After opening Control Panel go to Internet Options
- Then click on Connections> LAN Settings
- Here you have to clear the checkbox of Use a proxy server for your LAN.
- And then click OK to continue and now you can update TurboTax software.
If you are not able to resolve the error after executing all these steps then you are free to call Turbotax customer care phone number where profound professionals are present at all time to help their clients.
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